PRIVACY POLICY

Effective Date: 08-11-2024

1. Introduction

Hauler Freight (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services, including through our website, applications, and any other interactions with our company. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information about you:

  • Personal Information: This includes your name, address, email address, phone number, billing information, and other contact details.

  • Logistics Information: Details about the shipments you book with us, such as pickup and delivery addresses, shipment contents, and delivery instructions.

  • Transaction Information: Payment and billing details, transaction history, and records of communications related to your logistics transactions.

  • Device and Usage Information: Information about how you interact with our website and services, including your IP address, browser type, pages visited, and the time and date of your visit.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide Our Services: To process your shipments, communicate with you about deliveries, and provide updates on your orders.

  • To Improve Our Services: To analyze usage trends, improve our services, and optimize our operations.

  • For Customer Support: To address any inquiries, resolve issues, and provide support for our customers.

  • To Ensure Security: To protect our users and business from fraud and unauthorized access to our systems.

  • For Legal and Compliance Purposes: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We work with third-party logistics providers, payment processors, and other partners to assist in delivering our services.

  • Legal Compliance: We may disclose information when required by law or to respond to legal processes, protect our rights, or ensure public safety.

  • Business Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

5. Security of Your Information

We implement appropriate security measures to protect your information from unauthorized access, alteration, and disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access: The right to request a copy of your personal information.

  • Correction: The right to request corrections if you believe your information is inaccurate.

  • Deletion: The right to request deletion of your personal information, subject to legal or contractual obligations.

  • Opt-Out: The option to opt-out of marketing communications by following the unsubscribe instructions in our emails.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze website usage, and provide personalized content. You may disable cookies through your browser settings, but some features of our website may not function properly as a result.

8. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the effective date above and notify you as required.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hauler Freight
[Your Company Address]
[Your Company Phone Number]
[Your Company Email Address]